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Clinical Advisor (HCPC Paramedic or NMC Nurse)

JOB TITLE
Clinical Advisor (HCPC paramedic or NMC nurse)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
SALARY:
Up to £41.500 depending on experience
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

The post holder will be responsible for:

  • Delivering the day-to-day Medical Triage telephone service.
  • Providing support to the clinical team.
  • Assisting operations team on cases requiring clinical review. 
  • Supporting the Clinical Manager/Deputy Clinical Manager and deputising in their absence.  

KEY TASKS AND RESPONSIBILITIES: 

  • KEY TASKS AND RESPONSIBILITIES: 
    • Provide triage support service for our client who are managing detainees in UK Courts custody suites, delivering one of three main outcomes dependent on severity/ urgency of issues presenting:
      • Provide clinical advice and guidance to the caller.
      • Deploy one of our on-call clinicians to the court to attend to the detainee in person.
      • Instruct the caller to arrange an A&E visit/ alternative disposition 
    • Accurately document triage consultation notes in a timely fashion within the Pharos platform, to allow for suitable clinical guidance and intervention.
    • Use professional judgement at all times and with the support of clinical assessment software, provide skilled and effective assessment of patients presenting clinical need, through telephone consultation and operational requirement. 
    • Provide day-to-day support to the clinical team and assist other colleagues in the business as required. 
    • Conduct audits of medical equipment in kit bags and controlled drugs/ general drugs in accordance with the ‘Activities Matrix’.  
    • Conduct audits of Clinical Report Forms ensuring 100% are completed following operational processing in accordance with the ‘Activities Matrix’.   
    • Closely manage the Clinical Inbox throughout the day, responding promptly to enquiries and requests. 
    • Provide support to and deputise for the Deputy Clinical Manager in their absence in line with agreed levels of autonomy, responsibility and decision making. 
    • Adhere to and implement CQC and local policies and procedures whilst working within the HCPC Code of Professional Conduct.
    • Maintain an up-to-date awareness of current policies and use acquired skills in mental health, child protection, safeguarding, duty of candour, medication enquiries and all other aspects of general healthcare.
    • Refer to Clinical Manager, peers, or colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls and operational needs.
    • Inform senior colleagues of any factors affecting delivery of the service as soon as they arise.
    • Work with the management team to contribute to the continuous development and delivery of service within the guidelines and standards of the Care Quality Commission (CQC).
    • Work independently within the constraints of professional and organisational policies and structures, taking responsibility and accountability for managing own workload, risk assessment and risk management.
    • Actively participate in clinical supervision to facilitate personal and professional development.
    • Facilitate and actively participate in the continuous quality improvement audit process to develop individual performance and achieve against set delivery targets.
    • Maintain a healthy and safe work environment for self and colleagues.
    • To undertake any other duties compatible with the grading of the post, as required.

EXPERIENCE AND KNOWLEDGE:

 E: Essential     D: Desirable

  • Minimum 5 years post qualification as a paramedic or nurse (E)
  • Evidence of experience within a clinical triage setting (E)
  • Evidence of consolidating post qualification practice (E)
  • Remote/ telephone triage experience (D) 
  • Good I.T. skills (E) 
  • Ability to speak fluent English (E)
  • Ability to speak languages other than English (D)  
  • Full driving licence and own transport (E)  
  • Smart, professional appearance and conduct (E)  

QUALIFICATIONS, TRAINING AND EXPERIENCE:

  • Current registration with HCPC or NMC
  • Either I.H.C.D. Dip Para or adult nursing.  
  • Able to demonstrate Continuous Professional Development

SKILLS AND ABILITIES:

  • Ability to work actively within a team, but to work without supervision whenever necessary. 
  • Strong leadership qualities.
  • Self- motivating with the ability to prioritise workload.
  • Clear and concise communication skills, in particular when interacting with patients and third parties. 
  • Attention to detail and the ability to record information accurately.
  • Ability to identify and manage signs and symptoms of a deteriorating patient.
  • Ability to influence a clinical situation remotely.
  • Ability to make appropriate and informed decisions quickly. 
  • Ability to remain calm and professional in a busy working environment. 
DBS CHECK REQUIRED
Yes – Enhanced
HOME OFFICE SECURITY CLEARANCE (SC)
Yes – CTC/SC level (NB: The application process for this can take anything up to 12 weeks)
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
TRAVEL REQUIRED
You may be required to undertake travel to other client locations in response to service requirements.
DATE
05/2022

Paramedic or Nurse £18ph to £27ph

JOB TITLE
HCPC Paramedic or NMC Nurse
LOCATION
IPRS Aeromed Office, Spectrum House Gatwick, West Sussex. Duties will require travel both Internationally and within the UK.
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: (JOB SUMMARY)

To undertake medical escort duties ensuring the health and wellbeing of persons being transported within or being removed from the UK. Working closely in conjunction with security officers contracted to the Home Office. The role may also include performing medical escort duties without a security team in place. As a Paramedic/ Nurse you will be expected to adhere to JRCALC guidelines and work within the HCPC/ NMC registration and scope of practice.

KEY TASKS AND RESPONSIBILITIES: 

  • To maintain an up to date and accurate record of your availability via our online system.
  • To respond to assigned tasks via our online system in a timely manner.
  • To maintain good communication and relations with the IPRS Aeromed Operations and the Clinical Manager.
  • To ensure your kit and drugs are in date and are satisfactory prior to commencement of duties. And to ensure all items used follow the appropriate auditable trail and documentation.
  • To receive a clinical handover from the treating clinician and make appropriate judgements regarding ongoing care.
  • To measure and record baseline observations upon making contact with the individual and at appropriate intervals thereafter.
  • To act upon their clinical needs by whatever means judged necessary.
  • To actively promote the wellbeing of your patient through regular medication as prescribed.
  • To treat the individual autonomously in the event of unexpected/unforeseen acute episodes.
  • To provide a comprehensive clinical handover to a clinician at final destination or to ensure that the individual or carer understands and is capable of delivering what is necessary from then on.
  • To maintain clinical objectivity at all times, with the patient’s wellbeing in mind.
  • To produce accurate medical notes primarily to ensure the provision of ongoing care but also for clinical audit purposes.
  • To ensure the medical welfare of colleagues in the security team is maintained at all times.
  • Submit all administrative paperwork and invoices in line with company procedure.

GENERAL / ADDITIONAL DUTIES:

  • Respond to requests by the crew in the event of a medical emergency on the aircraft.
  • Brief the Team Leader in the event of deterioration of your patient(s).
  • Assist the team as requested to ensure a safe and swift removal, though not to the detriment of your patient.
  • Undertake any other delegated duties considered appropriate to the role. These include ambulance transfers, triage services, “Fit to Fly” assessments, teaching sessions and responding to our clients needs within the UK.

EXPERIENCE AND KNOWLEDGE:

 E Essential     D Desirable

  • Min 3 – 5 years post qualification as a HCPC paramedic/ NMC Nurse (E)
  • Basic I.T. skills (E)
  • Ability to speak fluent English (E)
  • Ability to speak languages other than English (D)
  • Full driving licence and own reliable transport (E)
  • Smart, professional appearance and conduct (E)
  • Teaching or management qualification (D)
  • Knowledge and understanding of JESIP (D)

QUALIFICATIONS, TRAINING AND EXPERIENCE:

  • Current registration with HCPC – with no investigations/suspensions current or pending
  • Either I.H.C.D. or HE Para.
  • Able to demonstrate Continuous Professional Development and ALS competencies

SKILLS AND ABILITIES:

  • Ability to work actively within a team, but to work without supervision whenever necessary.
  • Ability to identify and correct signs and symptoms of a deteriorating patient.
  • Clear and concise communication skills, in particular when interacting with a patient.
  • Attention to detail and the ability to record information accurately.
  • Ability to make appropriate decisions quickly.
  • Ability to remain calm and professional if an individual becomes disruptive/aggressive.
DBS CHECK REQUIRED
Yes – Enhanced
HOME OFFICE SECURITY CLEARANCE (SC)
Yes – CTC level (NB: The application process for this can take anything up to 12 weeks)
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18
PASSPORT(S)
Existing passport MUST have minimum of 6 months and 3 pages remaining. There is an expectation that a second passport will be applied for within 6 months of start date with IPRS Aeromed at your own expense. We will provide you with the necessary documentation to facilitate this.
TRAVEL REQUIRED
You may be required to undertake travel to all worldwide destinations.
DATE
20/12/2021

Resource Coordinator (Full Time/ 40 hours pw)

JOB TITLE
Resource Coordinator (Full Time/ 40 hours pw)
LOCATIONS
IPRS Aeromed – GATWICK, RH6 0LG
HOURS OF WORK
Monday - Friday, 0900 -1700 hours
SALARY:
Up to £26,500.00pa (depending on experience)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

This role provides a crucial service to the operational functions of the business and is focused on the planning and deployment of clinical staff out in the field. The post-holder must be a self-starter with an attention to detail and take a proactive approach to utilising all tools available in the staffing of services. You will escalate, when appropriate but look to take ownership at all times of your accountabilities.

KEY TASKS AND RESPONSIBILITIES (JOB CONTENT):

Main job duties:

  • Deploy our clinical resources in line with operational need, and contractual KPIs staffing of clinical and non-clinical roles within our field operation on a rolling 4-week advance basis.
  • Communicate the status of staffing rotas with operational and clinical colleagues to ensure that deployed resources meet the contractual and skill-mix requirements of the Scope of Works (SOW).
  • Canvas clinical and non-clinical field resource using multiple platforms and a variety of tools to publicise available work.
  • Introduce new clinical staff to IPRS Aeromed and work with People Services colleagues to successfully onboard them.
  • Identify and escalate appropriate staffing issues within the line management structure and ensure an open and consistent stream of communication with your internal and external customer base.
  • To action the Resourcing Strategy and deliver recruitment based on skills requirements of the organisation.
  • Liaise with recruitment coordinator, maintaining a strong and productive working relationship.
  • Review resource requirements on a minimum of a weekly basis and advise line managers of any changes accordingly.
  • Provide assistance and problem solving to resolve scheduling conflicts and contractor/staff absence. 
  • Organize & securely maintain personnel records & systems in accordance with GDPR/UK employment legislation.
  • To undertake any other duties compatible with the grading of the post, as required.

General/Additional Duties:

  • To comply with all the Company’s Policies and Procedures including the Corporate Data Protection Policy which covers all aspects of the organisation’s business in both electronic data and manual filing systems.
  • To maintain the highest levels of professional appearance and business standards, acting as an ambassador for the company.

EXPERIENCE AND KNOWLEDGE:

  • Experience of working in a busy resourcing environment (D)
  • Experience of using various Microsoft programmes (E)
  • Experience of using bespoke databases (D)

SKILLS AND ABILITIES:

  • Ability to respond efficiently to changing demands.
  • Ability to gather, collate, analyze, and report on key tasks within role.
  • Strong attention to detail and the ability to record information accurately and at pace.
  • Ability to analyse statistical information and make recommendations on outcomes.
  • Clear and concise written and spoken communication skills.
  • Attention to detail and the ability to record information accurately are both essential.
  • Ability to plan and organise workloads effectively.
  • Ability to prioritise and meet relevant Key Performance Indicators.
  • Ability to work on own initiative with minimal supervision in a proactive manner.
  • Creative, tenacious, persuasive, driven, flexible, focussed, resilient and positive.

Qualifications and Training:

  • GNVQ/NVQ Level 2 qualification or equivalent, or
  • 4 GCSE/O level passes A-C or equivalent, including English and Maths; or
  • Whilst qualifications are useful, our emphasis is on relevant experience, aptitude, behaviours and a good fit with our Team.
DBS check required:
Yes
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
DATE
07/2022

Nurse or Paramedic (court based)

JOB TITLE
Nurse or Paramedic (court based)
LOCATIONS
Westminster Magistrates Court / Bristol Magistrates Court
HOURS OF WORK
Monday - Friday, 0800 -1700 hours Saturdays and Bank Holidays, 0800 – 1600 hours
SALARY:
FTE £47,500 pro rata (27 hours per week)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

As a Court Nurse or Paramedic, you will be part of a close team working together to use your clinical expertise and skills to take full responsibility of the health, safety and welfare of custodies. You will be responsible for diagnosis, identifying appropriate interventions, maintaining records and providing clinical advice and guidance in a court setting.

KEY TASKS AND RESPONSIBILITIES: 

Main role duties: 

  • Adhere to and implement CQC and local policies and procedures whilst working within the NMC/HCPC Code of Professional Conduct.
  • Apply critical analysis to the synthesis of complex information during the care process to provide accurate advice and health information and medication to patients in order to empower and enable them to act upon advice given.
  • Keep immediate and accurate records of service user enquiries to the service during the consultation.
  • Accurately document consultation notes in a timely fashion to allow for suitable clinical guidance and intervention.
  • Identify and use information sources to support and underpin clinical decision-making.
  • Recognise opportunities for providing health education during the consultation process and to supply such information either in person or by referring to appropriate health care providers as required.
  • Refer to Deputy Clinical Manager, peers or colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls and operational needs.
  • Demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload.
  • Maintain a working knowledge of standard procedures and escalate issues affecting service delivery as necessary.

QUALIFICATIONS, TRAINING AND EXPERIENCE:  

  • Current registration with HCPC as a paramedic or NMC as a Nurse
  • Previous experience of clinical autonomy 
  • Able to demonstrate Continuous Professional Development

EXPERIENCE AND KNOWLEDGE:  

  • Minimum 2 years post qualification as a paramedic 
  • Evidence of consolidating post qualification practice 
  • Primary and acute secondary care experience 
  • Basic I.T. skills 
  • Ability to speak fluent English 
  • Full driving licence and own transport 
  • Smart, professional appearance and conduct 

SKILLS AND ABILITIES:  

  • Ability to work actively within a team, but to work without supervision whenever necessary. 
  • Ability to identify and correct signs and symptoms of a deteriorating patient.
  • Clear and concise communication skills, in particular when interacting with patients and third parties. 
  • Ability to influence a clinical situation.
  • Attention to detail and the ability to record information accurately. 
  • Ability to make appropriate and informed decisions quickly. 
  • Ability to remain calm and professional in an intense working environment. 
DBS check required:
Yes – Enhanced
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
BENEFITS
• IPRS Aeromed Clinical Development Training Program • An annual CPD budget to fund for external courses • Protected Weekly Hours for Development • Professional Development Opportunities • Employee Assistance Programme including free confidential counselling • Free Parking and High-street discounts • Annual Leave = 19.5 days • Moving Day Leave • Membership of the Company pension scheme • Recruit a Friend bonus scheme – up to £1,000 • Environmental Initiatives • Westfield Health Cash Plan • Free Eye Tests every 2 years • Free annual Flu-Vaccination • Free Physiotherapy
DATE
07/2022

Nurse or Paramedic (Urgent Response Vehicle)

JOB TITLE
Nurse or Paramedic (Urgent Response Vehicle)
LOCATIONS
Bristol, Croydon, Eastleigh, Exeter, Gatwick, Greenford, New Southgate and Stansted
HOURS OF WORK
Monday - Friday, 0800 -1700 hours Saturdays and Bank Holidays, 0800 – 1600 hours
SALARY:
FTE £47,500 pro rata (27 hours per week)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

As a Nurse or Paramedic, you will be part of a close team working together to use your clinical expertise and skills to take full responsibility of the health, safety and welfare of custodies within the court setting. You will be responsible for diagnosis, identifying appropriate interventions, maintaining records and providing clinical advice and guidance in a court setting.

Duties include:

    • Adhere to and implement CQC and local policies and procedures whilst working within the NMC/HCPC Code of Professional Conduct.
    • Apply critical analysis to the synthesis of complex information during the care process to provide accurate advice and health information and medication to patients in order to empower and enable them to act upon advice given.
    • Keep immediate and accurate records of service user enquiries to the service during the consultation.
    • Accurately document consultation notes in a timely fashion to allow for suitable clinical guidance and intervention.
    • Identify and use information sources to support and underpin clinical decision-making.
    • Recognise opportunities for providing health education during the consultation process and to supply such information either in person or by referring to appropriate health care providers as required.
    • Refer to Deputy Clinical Manager, peers or colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls and operational needs.
    • Demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload.
    • Maintain a working knowledge of standard procedures and escalate issues affecting service delivery as necessary.

QUALIFICATIONS, TRAINING AND EXPERIENCE:  

  • Current registration with HCPC as a paramedic or NMC as a Nurse
  • Previous experience of clinical autonomy 
  • Able to demonstrate Continuous Professional Development

EXPERIENCE AND KNOWLEDGE:  

  • Minimum 2 years post qualification as a paramedic 
  • Evidence of consolidating post qualification practice 
  • Primary and acute secondary care experience 
  • Basic I.T. skills 
  • Ability to speak fluent English 
  • Full driving licence and own transport 
  • Smart, professional appearance and conduct 

SKILLS AND ABILITIES:  

  • Ability to work actively within a team, but to work without supervision whenever necessary. 
  • Ability to identify and correct signs and symptoms of a deteriorating patient.
  • Clear and concise communication skills, in particular when interacting with patients and third parties. 
  • Ability to influence a clinical situation.
  • Attention to detail and the ability to record information accurately. 
  • Ability to make appropriate and informed decisions quickly. 
  • Ability to remain calm and professional in an intense working environment. 
DBS check required:
Yes – Enhanced
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
BENEFITS
IPRS Aeromed Clinical Development Training Program • An annual CPD budget to fund for external courses • Protected Weekly Hours for Development • Professional Development Opportunities • Employee Assistance Programme including free confidential counselling • Free Parking and High-street discounts • Annual Leave = 19.5 days • Moving Day Leave • Membership of the Company pension scheme • Recruit a Friend bonus scheme – up to £1,000 • Environmental Initiatives • Westfield Health Cash Plan • Free Eye Tests every 2 years • Free annual Flu-Vaccination • Free Physiotherapy
DATE
07/2022

Operations Coordinator Salary up to £27,000 (depending on experience)

JOB TITLE
Operations Coordinator
LOCATION
IPRS Aeromed Operational Head Office, Gatwick
REPORTS TO
General Manager

MAIN PURPOSE OF THE JOB: (JOB SUMMARY)

To play a key role as part of the Operations Team ensuring that IPRS Aeromed continues to deliver exemplary clinical services to its clients, in the most effective manner.

To ensure all clinical bank staff are rostered and deployed effectively within set service level agreements.

To keep all systems up to date and accurate to facilitate good control over work to ensure efficient responses to client requests.

 

HOURS OF WORK

40 hours per week Monday to Friday between 07:00 and 19:00 (current shifts of 08:00 – 17:00 / 09:00 – 18:00) with one hour unpaid for lunch. On call on duties 3 evenings circa every 4 weeks. Weekend on call duties circa every 6 weeks. Weekends are paid at an additional £300.00

KEY TASKS AND RESPONSIBILITIES: (JOB CONTENT)

  • To assist in the successful service delivery of the Operations Department, working closely with immediate colleagues, the General Manager and Clinical Teams
  • Regular liaison with Operational, Clinical and finance colleagues both at Gatwick and remote locations
  • To coordinate and support operationally all clinical team and bank medics undertaking work for IPRS Aeromed ensuring all tasks are planned effectively to meet  client’s needs
  • Utilise a bespoke database for the management of staff and Jobs ensuring this is kept up to date with accurate information
  • Check resource availability is sufficient against demand and work with colleagues to address any projected shortfalls
  • Answering and/or redirecting queries, requests for information in line with company processes and policies
  • Calling clinical staff, discussing jobs and agreeing  their availability to undertake work, occasionally using good persuasion skills
  • To assist in the coordination and implementation of key operational projects and new initiatives by supporting the staff involved
  • To continually work within Clinical guidelines provided by the CQC
  • Provide shared coverage of the companies on call only service overnight on weekdays 19:00 – 07:00 on a rota basis
  • Work from home weekend shared coverage on a rota basis to support clinical staff and clients who may have operational queries
  • To assist in ensuring the on-target delivery of Company and Client Service Level Agreements (SLAs), Key Performance Indicators (KPIs)
  • To work at all times in compliance with appropriate legislation and regulation (e.g., GDPR/ CQC) and all in- house policies and procedures
  • To undertake any other duties compatible with the grading of the post, as required

GENERAL / ADDITIONAL DUTIES:

  • To comply with the Corporate Data Protection Policy and Information Security Policy which cover all aspects of the organisation’s business in both electronic data and manual filing systems
  • To ensure that professional behaviour, appearance and attitude are maintained and to act always in the best interests of the company
  • To adhere to the roles and responsibilities agreed for specified shift patterns

IDEAL EXPERIENCE AND KNOWLEDGE:

  • Experience of working in a busy customer service/administration environment
  • Experience of working within Emergency Medical Repatriation/ Assistance Services desirable
  • Experience of assigning work to a remote team or other logistics type work
  • Good knowledge using usual Microsoft software (Word, Excel)
  • Knowledge of operations type environments and how teamworking benefits all

QUALIFICATIONS, TRAINING AND EXPERIENCE:

  • We’re looking for bright, confident, resilient people with a great positive mindset who love learning new things
  • Candidates will ideally have good customer service/administration experience in an office environment

SKILLS AND ABILITIES:

  • Ability to communicate effectively and clearly with internal and external stakeholders and provide proactive customer service
  • Clear and concise written and spoken communication skills, in particular a friendly telephone manner
  • Attention to detail and the ability to record information accurately and at pace
  • Ability to make sound decisions quickly and under pressure
  • Ability to plan and organise workloads effectively in a fast moving and demanding environment
  • Ability to prioritise and meet relevant Key Performance Indicators in a demanding environment
  • Ability to work on own initiative with minimal supervision in a proactive manner
  • Team worker who is flexible and has the ability to easily collaborate with and support colleagues for the overall benefit of the team
  • Conscientious, robust, logical, pragmatic calm, with a positive attitude to learning and self-development
DBS CHECK REQUIRED
Yes
HOME OFFICE SECURITY CLEARANCE (SC)
Yes Enhanced
DATE
November 2021

Security Clearance & Airside Pass Administrator (Full Time/ 40 hours pw)

JOB TITLE
Operations Administrator (Full Time / 40 Hours Pw)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
SALARY:
Up to £25,500.00pa (depending on experience)
REPORTS TO
Operations Manager

MAIN PURPOSE OF THE JOB: 

To carry out the day-to-day administration tasks relating to the Security Clearance and Airside Passes for all clinical and non-clinical staff as part of their onboarding process in an efficient, professional and timely manner. To carry out associated tasks to ensure that IPRS Aeromed meets its clients’ requirements to their agreed service level standards.   

Duties include:

  • Assist managers with the onboarding of new clinical and non-clinical colleagues via efficient processing of all Security Clearance and Airside Pass applications
  • Working closely with the Clinical Recruitment Coordinator regarding the onboarding of colleagues and taking ownership of each candidate’s clearance and airside pass progress 
  • Preparing 5-year candidate screening packs ready for submission to the Airports ID Centre via our client
  • To liaise with our client’s Airside Passes team maintaining a strong and productive working relationship
  • Liaising with Government Agencies to ensure efficient processing of new applicant Security Clearances to a Counter Terrorism level 
  • Ensure efficient processing of existing staff Security Clearance renewals to a Counter Terrorism level to ensure there are no breaks in service 
  • Verify applicants ID documentation to the required standard 
  • Ensure all staff have the required level of DBS certificate in place to support the onboarding and clearance processes 
  • Using email and telephone to keep candidates informed of their progress and to obtain further information as required towards their successful application 
  • To ensure that applicants return required paperwork to set timescales 
  • Keeping the HR database & Airside Pass tracker updated with all relevant progress per candidate both accurately and efficiently 
  • Working to deadlines to ensure staff can start their roles when required
  • Attend regular and ad-hoc internal meetings to provide clearance updates as directed
  • Provide weekly and monthly MI on the pipeline of applicant progress through both Security Clearance and Airside Pass approvals 
  • Organize & securely maintain personnel records & systems in accordance with GDPR/UK employment legislation

General / Additional Duties:

  • To comply with all the Company’s Policies and Procedures including the Corporate Data Protection Policy which covers all aspects of the organisation’s business in both electronic data and manual filing systems.
  • To maintain the highest levels of professional appearance and business standards, acting as an ambassador for the company.

Skills and Abilities:

  • Ability to respond efficiently to changing demands.
  • Clear and concise written and spoken communication skills.
  • Attention to detail and the ability to record information accurately are both essential.
  • Ability to plan and organise workloads effectively.
  • Ability to prioritise and meet relevant Key Performance Indicators.
  • Ability to work on own initiative with minimal supervision in a proactive manner.
  • Team worker who is flexible and has a positive attitude to learning and self-development 

Benefits and Rewards:

  • Employee Assistance Programme including free confidential counselling
  • High-street discounts
  • 21 days’ annual leave plus 8 days’ bank holidays; increasing with completed years’ service & opportunity to purchase additional leave
  • Moving Day Leave
  • Membership of the Company pension scheme
  • Recruit a Friend bonus scheme – up to £1,000
  • Westfield Health Cash Plan
  • Free Eye Tests every 2 years
  • Free annual Flu-Vaccination
  • Free Physiotherapy
REFERENCE
One personal and one professional reference will be taken up prior to commencement of duties
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
DATE
07/2022

Operations Administrator (Full Time / 40 Hours Pw)

JOB TITLE
Operations Administrator (Full Time / 40 Hours Pw)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
SALARY:
Up to £25,500.00pa (depending on experience)
REPORTS TO
Operations Manager

MAIN PURPOSE OF THE JOB: 

To work as part of the IPRS Aeromed Operations team to provide administrative and telephone support to all colleagues to ensure effective and high quality service delivery to our clients at all times.  To carry out associated tasks to ensure that IPRS Aeromed meets its clients’ requirements to their agreed service level standards. 

 Duties include: 

  • Timely creation of paramedic shifts in Get Scheduled system 
  • Support Airside Drivers Medical checks by managing appointments, updating systems and issuing certificates. 
  • Data entry of Covid19 test results and other key information.
  • To manage onsite building access passes and Automated Number Plate Recognition (ANPR) for all colleagues
  • Arrange deliveries and outgoing postal needs where applicable 
  • Answer the telephone and direct calls appropriately if required/ make outgoing calls. 
  • To assist with the recruitment and onboarding process of new medical staff, including the processing of DBS, Home Office CTC Clearance and Airside Pass applications. 
  • Take a pro-active approach to organising new medic inductions, liaising with relevant departments to ensure successful delivery 
  • Ensuring all new medical staff have the means to undertake their role with the provision of uniform, company IDs etc.  

General Added Duties include: 

  • To provide holiday cover for Administration colleagues as required. 
  • To comply with the Corporate Data Protection Policy which covers all aspects of the organisation’s business in both electronic data and manual filing systems.
  • Ensure that all other company policies and procedures are strictly adhered to. 
  • To ensure that a high level of professional behaviour, appearance and attitude are maintained. 
  • To promote a consistent level of administrative excellence throughout the company
  • To undertake any other duties compliable with the grade of the post as required.

Skills and Abilities:

  • Clear and concise written and spoken communication skills, in particular a friendly telephone manner
  • Attention to detail and the ability to record information accurately 
  • Ability to communicate effectively with internal and external customers and provide excellent customer service 
  • Ability to prioritise and meet relevant Key Performance Indicators in a demanding environment  
  • Ability to work on own initiative with minimal supervision in a proactive manner 
  • Team worker who is flexible and has a positive attitude to learning and self-development 

Benefits and Rewards:

  • Pension Scheme
  • Employee Assistance Programme
  • Access to IPRS Group Physiotherapy
  • Westfield Health Cash Plan
  • Long service awards 
  • Up to 34 days annual leave (including bank holidays) – annual leave increase with completed service
  • Buy additional leave scheme
  • Moving Day leave
  • Annual IPRS Aeromed Awards
  • Opportunity to earn more through overtime     
REFERENCE
One personal and one professional reference will be taken up prior to commencement of duties
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
DATE
07/2022

Clinical Administrator (Full Time/ 40 hours pw)

JOB TITLE
Clinical Administrator (Full Time/ 40 hours pw)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

 To work as part of a team within IPRS Aeromed Clinical Team delivering a first-class professional service through administrative and telephone support to a variety of teams as and when required. To carry out associated tasks to ensure that IPRS Aeromed meets its clients’ requirements to their agreed service level standards. 

 Duties include: 

• Answer incoming calls from, and make outgoing calls to, clients, contractors, stakeholders, and colleagues in a timely and courteous manner. 

• Arrange daily meetings, maintain the Clinical mailboxes, where required ordering of equipment & sending reports to clients. 

• Stock management of medical equipment and general drugs in accordance with the Activities Matrix. 

• Complete outgoing screening calls to contractors to complete record keeping, data entry and auditing of remote clinical sites. 

• Assist in maintaining and updating records on the Patient Management System. 

• Review the progress of referrals/requests of specific clients. 

• Learn administrative processes for all IPRS Aeromed’s contracts and provide support across the teams when required due to sickness, holiday absence and unexpected peaks in work. 

General / Additional Duties: 

• Update records on the Stock Management System. 

• Perform general administrative duties, as and when required. 

• Support Team Leaders, actively reviewing process’ and looking at ways to improve the efficiency of the business. 

• Ensure that professional behaviour, appearance, and attitude are maintained, and the organisation’s policies and procedures are adhered to. 

• Help the Clinical Team achieve relevant Key Performance Indicator targets to meet overall business goals & objectives. 

• Undertake any other duties compatible with the grading of the post, as required. 

Skills and Abilities: 

• Clear and concise written and spoken communication skills, in particular a friendly telephone manner 

• Attention to detail and the ability to record information accurately 

• Ability to communicate effectively with internal and external customers and provide excellent customer service 

• Ability to prioritise and meet relevant Key Performance Indicators in a demanding environment 

• Ability to work on own initiative with minimal supervision in a proactive manner 

• Team worker who is flexible and has a positive attitude to learning and self-development 

Benefits and Rewards: 

• Pension Scheme 

• Employee Assistance Programme 

• Access to IPRS Group Physiotherapy 

• Westfield Health Cash Plan 

• Long service awards 

• Up to 34 days annual leave (including bank holidays) – annual leave increase with completed service 

• Buy additional leave scheme 

• Moving Day leave 

• Annual IPRS Aeromed Awards 

• Opportunity to earn more through overtime 

REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
DATE
05/2022

Recruitment Coordinator (Full Time/ 40 hours pw)

JOB TITLE
Recruitment Coordinator (Full Time/ 40 hours pw)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
SALARY:
Up to £27,500.00pa (depending on experience)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

 To carry out the day-to-day administration tasks relating to the recruitment, onboarding & retention of clinical and non-clinical colleagues. Responsible for assisting in our recruiting and “Talent Acquisition” methods and strategies. You will be responsible for finding, attracting, and hiring new employees/contractors to fill open positions and meet company’s workforce needs and goals. 

 Duties include: 

• Assist managers with the recruitment of clinical and non-clinical colleagues. 

• Publish, promote and advertise each role via the various channels available. 

• Liaise with recruitment agencies, maintaining a strong and productive working relationship. 

• Arrange interviews, coordinate phone, onsite and video interviews with candidates quickly and efficiently. 

• Liaise with managers to provide telephone and face to face interviewing availability. 

• Identify ways to better promote the business and provide greater clarity of our services and how new recruits can be part of our exciting company, on the website and other media channels, whilst observing strict client confidentiality (Including: testimonials, case studies, employee profiles, corporate videos etc). 

• Ensure that all appropriate information is available to all team members that conduct interviews. 

• Provide post-interview feedback to direct candidates as required. 

• Attend regular and ad-hoc internal meetings to provide recruitment updates as directed. 

• Ensure that all candidates attending interview bring the correct original documentation to prove their identity and ability work in the UK, including documents required for Government CTC screening purposes. 

• Maintain contact with all new starters prior to commencement of their training and to obtain feedback from them post-training. 

• Review recruitment requirements on a minimum of a weekly basis and advise line managers of any changes accordingly. 

• Provide monthly MI on the pipeline of recruitment from new open roles to staff having been inducted and trained (including turnover/retention). 

• Organize & securely maintain personnel records & systems in accordance with GDPR/UK employment legislation 

• To undertake any other duties compatible with the grading of the post, as required. 

Skills and Abilities: 

• Ability to respond efficiently to changing demands. 

• Ability to gather, collate, analyze, and report on key tasks within role. 

• Strong attention to detail and the ability to record information accurately and at pace. 

• Ability to analyse statistical information and make recommendations on outcomes. 

• Clear and concise written and spoken communication skills. 

• Attention to detail and the ability to record information accurately are both essential. 

• Ability to plan and organise workloads effectively. 

• Ability to prioritise and meet relevant Key Performance Indicators. 

• Ability to work on own initiative with minimal supervision in a proactive manner. 

• Creative, tenacious, persuasive, driven, flexible, focussed, resilient and positive. 

Benefits and Rewards: 

• Pension Scheme 

• Employee Assistance Programme 

• Access to IPRS Group Physiotherapy 

• Westfield Health Cash Plan 

• Long service awards 

• Up to 34 days annual leave (including bank holidays) – annual leave increase with completed service 

• Buy additional leave scheme 

• Moving Day leave 

• Annual IPRS Aeromed Awards 

• Opportunity to earn more through overtime 

REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
DATE
05/2022