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Clinical Advisor (HCPC Paramedic or NMC Nurse)

JOB TITLE
Clinical Advisor (HCPC paramedic or NMC nurse)
LOCATION
Operational Base: IPRS Aeromed Office, Gatwick, West Sussex
HOURS OF WORK
Monday - Friday, 0800 -1700 hours (Office Based)
SALARY:
Up to £41.500 depending on experience
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

The post holder will be responsible for:

  • Delivering the day-to-day Medical Triage telephone service.
  • Providing support to the clinical team.
  • Assisting operations team on cases requiring clinical review. 
  • Supporting the Clinical Manager/Deputy Clinical Manager and deputising in their absence.  

KEY TASKS AND RESPONSIBILITIES: 

  • KEY TASKS AND RESPONSIBILITIES: 
    • Provide triage support service for our client who are managing detainees in UK Courts custody suites, delivering one of three main outcomes dependent on severity/ urgency of issues presenting:
      • Provide clinical advice and guidance to the caller.
      • Deploy one of our on-call clinicians to the court to attend to the detainee in person.
      • Instruct the caller to arrange an A&E visit/ alternative disposition 
    • Accurately document triage consultation notes in a timely fashion within the Pharos platform, to allow for suitable clinical guidance and intervention.
    • Use professional judgement at all times and with the support of clinical assessment software, provide skilled and effective assessment of patients presenting clinical need, through telephone consultation and operational requirement. 
    • Provide day-to-day support to the clinical team and assist other colleagues in the business as required. 
    • Conduct audits of medical equipment in kit bags and controlled drugs/ general drugs in accordance with the ‘Activities Matrix’.  
    • Conduct audits of Clinical Report Forms ensuring 100% are completed following operational processing in accordance with the ‘Activities Matrix’.   
    • Closely manage the Clinical Inbox throughout the day, responding promptly to enquiries and requests. 
    • Provide support to and deputise for the Deputy Clinical Manager in their absence in line with agreed levels of autonomy, responsibility and decision making. 
    • Adhere to and implement CQC and local policies and procedures whilst working within the HCPC Code of Professional Conduct.
    • Maintain an up-to-date awareness of current policies and use acquired skills in mental health, child protection, safeguarding, duty of candour, medication enquiries and all other aspects of general healthcare.
    • Refer to Clinical Manager, peers, or colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls and operational needs.
    • Inform senior colleagues of any factors affecting delivery of the service as soon as they arise.
    • Work with the management team to contribute to the continuous development and delivery of service within the guidelines and standards of the Care Quality Commission (CQC).
    • Work independently within the constraints of professional and organisational policies and structures, taking responsibility and accountability for managing own workload, risk assessment and risk management.
    • Actively participate in clinical supervision to facilitate personal and professional development.
    • Facilitate and actively participate in the continuous quality improvement audit process to develop individual performance and achieve against set delivery targets.
    • Maintain a healthy and safe work environment for self and colleagues.
    • To undertake any other duties compatible with the grading of the post, as required.

EXPERIENCE AND KNOWLEDGE:

 E: Essential     D: Desirable

  • Minimum 5 years post qualification as a paramedic or nurse (E)
  • Evidence of experience within a clinical triage setting (E)
  • Evidence of consolidating post qualification practice (E)
  • Remote/ telephone triage experience (D) 
  • Good I.T. skills (E) 
  • Ability to speak fluent English (E)
  • Ability to speak languages other than English (D)  
  • Full driving licence and own transport (E)  
  • Smart, professional appearance and conduct (E)  

QUALIFICATIONS, TRAINING AND EXPERIENCE:

  • Current registration with HCPC or NMC
  • Either I.H.C.D. Dip Para or adult nursing.  
  • Able to demonstrate Continuous Professional Development

SKILLS AND ABILITIES:

  • Ability to work actively within a team, but to work without supervision whenever necessary. 
  • Strong leadership qualities.
  • Self- motivating with the ability to prioritise workload.
  • Clear and concise communication skills, in particular when interacting with patients and third parties. 
  • Attention to detail and the ability to record information accurately.
  • Ability to identify and manage signs and symptoms of a deteriorating patient.
  • Ability to influence a clinical situation remotely.
  • Ability to make appropriate and informed decisions quickly. 
  • Ability to remain calm and professional in a busy working environment. 
DBS CHECK REQUIRED
Yes – Enhanced
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18, etc
TRAVEL REQUIRED
You may be required to undertake travel to other client locations in response to service requirements.
DATE
10/2022

Paramedic £18ph to £27ph

JOB TITLE
HCPC Paramedic
LOCATION
Various locations and sites with regular travel to the head office at Gatwick
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: (JOB SUMMARY)

To undertake medical escort duties ensuring the health and wellbeing of persons in various locations and settings. Working closely in conjunction with security officers. As a Paramedic you will be expected to adhere to JRCALC guidelines and work within the HCPC registration and scope of practice.

KEY TASKS AND RESPONSIBILITIES: 

  • To maintain an up to date and accurate record of your availability via our online system.
  • To respond to assigned tasks via our online system in a timely manner.
  • To maintain good communication and relations with the IPRS Aeromed Operations and the Clinical Manager.
  • To ensure your kit and drugs are in date and are satisfactory prior to commencement of duties. And to ensure all items used follow the appropriate auditable trail and documentation.
  • To receive a clinical handover from the treating clinician and make appropriate judgements regarding ongoing care.
  • To measure and record baseline observations upon making contact with the individual and at appropriate intervals thereafter.
  • To act upon their clinical needs by whatever means judged necessary.
  • To actively promote the wellbeing of your patient through regular medication as prescribed.
  • To treat the individual autonomously in the event of unexpected/unforeseen acute episodes.
  • To maintain clinical objectivity at all times, with the patient’s wellbeing in mind.
  • To produce accurate medical notes primarily to ensure the provision of ongoing care but also for clinical audit purposes.
  • Submit all administrative paperwork and invoices in line with company procedure.

GENERAL / ADDITIONAL DUTIES:

  • Respond to requests by the crew in the event of a medical emergency on the aircraft.
  • Brief the Team Leader in the event of deterioration of your patient(s).
  • Undertake any other delegated duties considered appropriate to the role. These include ambulance transfers, triage services, “Fit to Fly” assessments, teaching sessions and responding to our clients needs within the UK.

EXPERIENCE AND KNOWLEDGE:

 E Essential     D Desirable

  • Min 3 – 5 years post qualification as a HCPC paramedic
  • Basic I.T. skills (E)
  • Ability to speak fluent English (E)
  • Ability to speak languages other than English (D)
  • Full driving licence and own reliable transport (E)
  • Smart, professional appearance and conduct (E)
  • Teaching or management qualification (D)
  • Knowledge and understanding of JESIP (D)

QUALIFICATIONS, TRAINING AND EXPERIENCE:

  • Current registration with HCPC – with no investigations/suspensions current or pending
  • Either I.H.C.D. or HE Para.
  • Able to demonstrate Continuous Professional Development and ALS competencies

SKILLS AND ABILITIES:

  • Ability to work actively within a team, but to work without supervision whenever necessary.
  • Ability to identify and correct signs and symptoms of a deteriorating patient.
  • Clear and concise communication skills, in particular when interacting with a patient.
  • Attention to detail and the ability to record information accurately.
  • Ability to make appropriate decisions quickly.
  • Ability to remain calm and professional if an individual becomes disruptive/aggressive.
DBS CHECK REQUIRED
Yes – Enhanced
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
NOTE
IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18
PASSPORT(S)
Existing passport MUST have minimum of 6 months and 3 pages remaining. There is an expectation that a second passport will be applied for within 6 months of start date with IPRS Aeromed at your own expense. We will provide you with the necessary documentation to facilitate this.
TRAVEL REQUIRED
You may be required to undertake travel to all worldwide destinations.
DATE
10/09/2022

Nurse or Paramedic (Urgent Response Vehicle)

JOB TITLE
Nurse or Paramedic (Urgent Response Vehicle)
LOCATIONS
Croydon, Eastleigh, Exeter, Gatwick, Greenford, New Southgate
HOURS OF WORK
Monday - Friday, 0800 -1700 hours Saturdays and Bank Holidays, 0800 – 1600 hours
SALARY:
FTE £47,500 pro rata (27 hours per week)
REPORTS TO
Clinical Manager

MAIN PURPOSE OF THE JOB: 

As a Nurse or Paramedic, you will be part of a close team working together to use your clinical expertise and skills to take full responsibility of the health, safety and welfare of custodies within the court setting. You will be responsible for identifying appropriate interventions, maintaining records and providing clinical advice and guidance in a court setting.

Duties include:

    • Adhere to and implement CQC and local policies and procedures whilst working within the NMC/HCPC Code of Professional Conduct.
    • Apply critical analysis to the synthesis of complex information during the care process to provide accurate advice and health information and medication to patients in order to empower and enable them to act upon advice given.
    • Keep immediate and accurate records of service user enquiries to the service during the consultation.
    • Accurately document consultation notes in a timely fashion to allow for suitable clinical guidance and intervention.
    • Identify and use information sources to support and underpin clinical decision-making.
    • Recognise opportunities for providing health education during the consultation process and to supply such information either in person or by referring to appropriate health care providers as required.
    • Refer to Deputy Clinical Manager, peers or colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls and operational needs.
    • Demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload.
    • Maintain a working knowledge of standard procedures and escalate issues affecting service delivery as necessary.

QUALIFICATIONS, TRAINING AND EXPERIENCE:  

  • Current registration with HCPC as a paramedic or NMC as a Nurse
  • Previous experience of clinical autonomy 
  • Able to demonstrate Continuous Professional Development

EXPERIENCE AND KNOWLEDGE:  

  • Minimum 2 years post qualification as a paramedic 
  • Evidence of consolidating post qualification practice 
  • Primary and acute secondary care experience 
  • Basic I.T. skills 
  • Ability to speak fluent English 
  • Full driving licence and own transport 
  • Smart, professional appearance and conduct 

SKILLS AND ABILITIES:  

  • Ability to work actively within a team, but to work without supervision whenever necessary. 
  • Ability to identify and correct signs and symptoms of a deteriorating patient.
  • Clear and concise communication skills, in particular when interacting with patients and third parties. 
  • Ability to influence a clinical situation.
  • Attention to detail and the ability to record information accurately. 
  • Ability to make appropriate and informed decisions quickly. 
  • Ability to remain calm and professional in an intense working environment. 
DBS check required:
Yes – Enhanced
REFERENCE
One personal & one professional reference will be taken up prior to commencement of duties.
BENEFITS
IPRS Aeromed Clinical Development Training Program • Protected Weekly Hours for Development • Professional Development Opportunities • Employee Assistance Programme including free confidential counselling • Free Parking and High-street discounts • Annual Leave = 19.5 days • Moving Day Leave • Membership of the Company pension scheme • Recruit a Friend bonus scheme – up to £1,000 • Environmental Initiatives • Westfield Health Cash Plan • Free Eye Tests every 2 years • Free annual Flu-Vaccination • Free Physiotherapy
DATE
09/2022

Tree Nation

We are really pleased to be doing our bit to help Tree Nation achieve their aim of planting 3,000,000 trees for Christmas by giving all our staff across the IPRS group an invitation to plant a tree on us.

Following this initiative, we hope to see a big boost to the number of trees we have already planted this year. We are continually finding more ways to help this amazing organisation and if you have any ideas that could help us, please drop us a note via our Contact page

For further information please see the relevant section on our home page or visit Tree Nation direct at https://tree-nation.com

New IPRS Aeromed website

IPRS Aeromed are pleased to launch their new website (you’re looking at it!) which supports the company’s new marketing direction.

Operations Director Mike Flippance commented “We wanted to bring a fresh and contemporary website to market which better showcases our strengths and service lines. We feel we now have a more polished and informative site that we hope will provide our visitors with a better experience. We will build additional enhancements over the coming months and provide business updates, especially as we grow into new markets. Building a new website from scratch is quite an undertaking, and I am grateful for the vision and support of Josh at XA Digital who guided us through the process”.

We are also working on our LinkedIn presence, again to make this more relevant, and changes will be coming in the following weeks.

 

Awarded Best Employers Eastern Region 2021

IPRS Group have built on their reputation as a leading employer by winning the Best Employers Healthcare and Pharmaceuticals category at the Best Employers Eastern Region 2021 awards, whilst also being accredited as a Platinum employer, the highest possible rank.

After exceptional results in the recent engagement survey in which 92% of colleagues participated, answering questions on how they feel treated at work, their happiness at work and how IPRS Group supports them; IPRS Group were nominated for Best Employers 2021 in the Healthcare and Pharmaceuticals industry, which they subsequently won.

In addition to the award, IPRS Group, who have over 200 colleagues, has also been named a Platinum Employer, building on the gold accreditation earned in 2018.

Best Employers Eastern Region 2021, co-founded by Pure and Eras, is a biennial employee survey that measures employee engagement, company culture and values. It is easy for colleagues to complete online and because it is 100% confidential, it encourages open and honest answers. In addition, organisations can benchmark themselves within the region and gain advice and support to develop engagement.

IPRS Group were in the top quartile of all measures, which they are incredibly proud of.

The judges were impressed with the complete colleague experience, saying: “IPRS is a company that really values its 200 strong workforce. Everyone is driven by the company purpose to Help People. Whether it’s through its reward and recognition, great communication, CSR or wellbeing initiatives, one feels that employee engagement really matters.

All systems and processes are aligned to ensure a great employee experience. Of particular note is the importance the company places on L&D and they have also made very good strides on Inclusion and Diversity where there are some really concrete tools in place to become a truly inclusive company where everyone feels they belong.”

IPRS Group HR Director Lisa Simcock said, “We continue to work hard to create an environment in which our colleagues feel comfortable and safe to work, alongside being supported throughout. Naturally, the pandemic has presented challenges to this, but we have taken steps to ensure all colleagues feel at the heart of the organisation and continue to develop themselves. I’m extremely proud we have won this award and with the platinum accreditation in addition, it really is testament to how much our colleagues put in to creating such an excellent working environment for each other”

The Best Employers Award builds on a successful 12-months for IPRS Group after IPRS Health won The Guardian Award for AHPS Working with People Who Have Mental Health Problems at the 2020 Advancing Health Care awards and the Outstanding Occupational Health Initiative at the 2020 SOM Occupational Health Awards.

Group CEO Martyn Jackson said, “It’s great for us to pick up another award epitomising the fantastic support we have provided to our colleagues over a very difficult 18-months. We put a lot of time into making IPRS Group a fantastic place for our colleagues to work and this is thoroughly deserved.”

 

New Business Lead for IPRS Aeromed

Internal and Public Announcement from Martyn Jackson, IPRS Group CEO.

Mike Flippance has chosen to join IPRS Aeromed from 1st February as the company’s new business lead.

Mike will become the Operations Director taking full day to day responsibility for the business.

Mike brings with him more than 20 years of experience in managing and growing medical assistance services across the world.

His expertise is both rich and unique, which is exactly what is required to support the existing senior management team at IPRS Aeromed as we look to grow, develop and take advantage of opportunities identified.

Mike’s recruitment is part of the wider group strategy as we develop all four parts of the IPRS group, by focusing on our colleagues through training and development and where necessary identifying exceptional individuals with key skills and capabilities we can encourage to join the business to support the existing team and help drive growth.

 

IPRS Group Sign Time to Change Employer Pledge

The IPRS Group is delighted to announce it has signed up to Time to Change Employer Pledge, affirming our commitment to protecting our colleague’s mental health.

By signing The Time to Change Employer Pledge, the IPRS Group is a committing to changing the way we think and act about mental health in the workplace.

With the day to day worries, struggles and pressures the Covid-19 is having on us, we felt that now, more than ever, we wanted to show our support and pledge to address the issues around mental health in the workplace.

This commitment is supported by a 12-month Employer Action Plan which supports us to put in place best-practice interventions and policy to help our colleagues work in ways that promote a positive mental wellbeing. 

As part of our action plan, we pledge to…

  • Hold monthly ‘The Mental Health Hour’ sessions, chaired by one of our Mental Health First Aiders, enabling colleagues to share their experiences with their peers, relate to stories and discuss advice / tips on the best way to manage a situation.
  • Hold group sessions using an activity to open conversations such as ‘How do we chill?’ to find out how people relax and share ideas amongst the group.
  • Build a ‘Employee Champions’ team – We will be looking to recruit Champions who are passionate about tackling the stigma of mental health within the workplace, have the time and resource to dedicate to this project, are confident in talking to colleagues, and perhaps sharing their stories to put their colleagues at ease and are a good listener. We want Champions that will help to spread the word and promote the activities we will hold.
  • Each month we will aim to release a new video of a colleague sharing their experience.

Sophie Hughes, IPRS Group HR Manager who worked on the action plan said, “We recognise that sadly mental health continues to be a taboo subject, but by signing the Time to Change pledge we are committed to changing this. The action plan has been designed to raise awareness of mental wellbeing across the IPRS Group, create a safe and non-judgemental environment where our colleagues can be open and honest about their mental health and provide training to our managers so they can support their teams.”

CEO of the IPRS Group Martyn Jackson is delighted the group has signed the pledge. He said, “Mental health in the workplace needs to be made a priority in all  businesses, it’s important that senior management take the lead in supporting this initiative and be seen to  be actively participating in all activities.”  

To find out more about The Time to Change Pledge, visit here.

 

IPRS Aeromed wins long term contract to support Serco PLC

IPRS Aeromed, part of the IPRS Group are delighted to announce they have signed a long-term contract with Serco Group PLC to support their delivery of a contract with the UK Ministry of Justice (MoJ) to provide Prisoner Escort and Custody Services (PECS) for the South of England region. 

IPRS Aeromed will use their clinical capability to provide a range of clinical medical services from triage to on site paramedic support.

IPRS Aeromed have been selected to provide the clinical service across the whole of the South of England region.

Martyn Jackson, IPRS Group CEO, said: “We are delighted IPRS Aeromed have been awarded this major contract to support Serco as they work to provide prisoner escort and custody services for the Ministry of Justice. The service will utilise the great clinical excellence within the team and is a great step forward for the business as it looks to diversify and grow.”

For more information please contact Mike Flippance on Tel: 07541 616434